At Wellaro, we strive to process and deliver your orders as quickly as possible. Please carefully read our shipping policy below in order to know the delivery areas, shipping costs, as well as the shipping times.
1. Delivery areas
We currently deliver to the following areas:
Metropolitan France
European Union
International (some restrictions may apply depending on the country)
If you reside in a country not mentioned above, please contact us to find out if we can arrange delivery to your destination.
2. Shipping and additional fees
Shipping costs vary depending on your delivery address and the chosen delivery method. The fees will be calculated at the time of your order validation. You will be informed about the shipping costs before finalizing your order.
Cross-border shipment:
For international orders, additional charges may apply, including customs duties, import taxes or customs processing fees. These fees are the responsibility of the customer and can be paid directly to the local customs authorities upon receipt of your package. Please check local regulations regarding import fees before placing your order.
3. Shipping time
Processing time:
Order processing usually takes between 1 and 2 business days after the order is confirmed.
Delivery time:
Delivery times may vary depending on your location and the delivery method chosen. Here are the delivery time estimates:
Metropolitan France: from 2 to 14 working days.
European Union: from 7 to 17 working days.
International: from 10 to 22 working days, depending on the destination.
Delivery times may be influenced by external factors, such as delays related to postal services or customs, particularly for international shipments.
