We respect your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect, why we collect it, how it is secured, and your rights regarding this information.
1. What information is collected?
We collect the following information when you use our site:
Personal information: name, address, email address, phone number.
Payment information: information relating to your credit card or other payment method.
Purchase information: details about your purchases and transactions.
2. Why is this information collected?
The information collected is used for the following reasons:
Processing and managing your orders.
Improving your customer experience.
Sending marketing communications (newsletters, promotions) if you have consented to this.
Processing returns and after-sales service requests.
Compliance with applicable legal and regulatory obligations.
3. With whom is this information shared?
We may share your information with:
External service providers (e.g., payment services, delivery services) necessary to process your orders.
Marketing partners with your consent, for sending promotional offers.
Legal authorities when required by law or in response to legal requests.
4. How is this information secured and for how long?
We use appropriate security measures to protect your personal data from unauthorized or unlawful access, as well as accidental loss or destruction. This includes protocols for encrypting sensitive information (such as payment information) during transmission.
Data is retained for a period necessary to fulfill the purposes for which it was collected (e.g., managing your orders). Information related to financial transactions is retained for a minimum legal period of [insert duration] in accordance with applicable regulations.
5. Methods of collecting information
We collect your information in several ways:
Order forms: when you make a purchase on our site.
Newsletter subscription: if you sign up to receive our communications.
Payments: when you enter your payment information to complete an order.
Customer service interactions: if you contact us with any questions or issues.
6. How can you withdraw or delete your information?
You can access your personal information, modify it, or request its deletion at any time by contacting us directly via our customer service department. If you wish to unsubscribe from our newsletter or withdraw your consent to the use of your data for marketing purposes, simply follow the unsubscribe link included in each marketing email.
7. Compliance with local regulations
This privacy policy complies with the personal data protection laws applicable in the country where we operate, including the General Data Protection Regulation (GDPR) in Europe and any local legislation applicable in the country of sale. We ensure that we comply with all regulations regarding confidentiality and personal data protection.
Contact
If you have any questions about this privacy policy or wish to exercise your rights regarding your personal information, you can contact us at contactwellaro@gmail.com or by phone at +33 768763909.
